How do I receive a free gift with my order?

1. Place your order: Choose your favorite product(s) and add them to your shopping cart.
2. Reach the amount: make sure the order value (after deducting any discounts) is more than €50.
3. Add the gift to your shopping cart.
4. Check at checkout: Check if the gift has been added; if it’s listed there, it has been successfully added.

Promotion terms and conditions:

• The gift is a surprise and cannot be exchanged.
• For gifts with multiple scent variants, the scent received may differ from the scent mentioned, depending on availability.
• Promotion valid while stocks last.
• Valid on orders over €50 (after deduction of discounts and promo codes).
• Don’t forget to add the gift to your shopping cart; sending it separately is not possible due to shipping costs. If you don’t choose a gift , we’ll assume you don’t want to receive it.
• In case of a return that brings the order value below €50, we expect the gift to be returned as well.

How can I pay?

You can pay afterwards with Klarna, or pay with iDeal, your credit card, or PayPal. From Belgium, you can also pay with Bancontact, Belfius Direct, and KBC/CBC.

Can I still change or cancel my order after I’ve placed it?

No, unfortunately it’s not possible to make any changes or cancel the order after it has been placed.
Of course, you always have the option to return a delivered order or products from it within the legal 14-day cooling-off period.

How do I get a YIONN discount code?

YIONN discount codes are communicated via email, in your shipping box with your order, or via social media.

How can I stay informed about YIONN discount codes?

Sign up for our newsletter and be the first to hear about new promotions and discounts.

How do I use my discount code?

Redeem the discount in your shopping cart. Enter your code under “gift card or discount code” and click “APPLY”.

Are there conditions attached to a discount code?

A discount code can only be used once. Discount codes cannot be applied to an order retrospectively. They are not valid in combination with other discount codes, and may have a limited shelf life or only be used on specific products. Discount codes are only valid on orders via www.yionn.com.