Ordering & Payment

How to receive a free gift with your order?

  1. Place your order: Choose your favorite product(s) and add them to your shopping cart.
  2. Reach the amount: Make sure your order value (after any discounts) exceeds €50.
  3. Add the gift: Manually add the free gift to your shopping cart.
  4. Check at checkout: Verify that the free gift is added; if it’s listed at checkout, it has been successfully included.

Terms and Conditions

  • The gift is a surprise and cannot be exchanged.
  • For gifts with multiple fragrance options, the received fragrance may differ from the one shown, depending on availability.
  • Offer valid while supplies last.
  • Applicable to orders over €50 (after discounts and promo codes).
  • Don’t forget to add the gift to your shopping cart; we cannot send it separately due to shipping costs. If you don’t select a gift, we assume you don’t wish to receive one.
  • If you return part of your order and the total value falls below €50, the gift must be returned as well.

How can I pay?

You can pay afterwards with Klarna, pay with iDeal, with your credit card or with Paypal. From Belgium, you can also pay with Bancontact, Belfius Direct and KBC/CBC.

Can I change or cancel my order after I place it?

No, unfortunately I it is not possible to make changes or cancel the order after placing an order. Of course, you always retain the option of returning a delivered order or products from it within the legal 14-day trial period.

How do I get a discount code from YIONN?

YIONN discount codes are communicated via email, in your shipping box with your order or via social media.

How can I keep up to date with YIONN discount codes?

Sign up for our newsletter and be the first to hear about new promotions and discounts.

How do I use my discount code?

Redeem the discount in your shopping cart. Enter your code under “gift certificate or discount code” and click “APPLY.”

Are there any conditions attached to a discount code?

You can only use a discount code once. Discount codes cannot be applied to an order after the fact. They are not valid in conjunction with other discount codes, and may have a limited shelf life, or can only be used on specific products. Discount codes are valid only on orders through www.yionn.com.